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Quartz

Colors

     
 
     
 
     
             
     
             
     
             
     
             
     
             
     

Warranty

Hanwha L&C Corporation (hereunder "Hanwha") warrants to the original purchaser in the U.S. and Canada that its product HanStoneTM Quartz Surfaces, shall be free from defect in material under normal use and service, for ten (10) years from date of installation to the original purchaser. Hanwha, at its discretion, will repair or replace product failures due to manufacturing defect during the 10 years following initial installation. This residential warranty is transferable within the 10-year period following initial installation, provided the new owner registers with Hanwha in writing.

The professional fabricator/installer is responsible to inspect the HanStoneTM material before fabricating and/or installing the HanStoneTM product. It is also the end user's responsibility to inspect the finished product before permanent installation. This warranty applies to HanStoneTM Quartz Surface product only, for interior, residential application(s) in North America. This warranty is void unless the product has been paid for in full.

This Residential Limited Warranty for HanStoneTM Quartz Surfaces does not cover:

  • Failure to comply with Hanwha's recommended storage, handling, usage, fabrication/installation guide, and care & maintenance guidelines.
  • Fabrication or Installation Error.
  • Damage caused by accidents, abuse, misuse, exposure to extreme heat, act of nature, job-site conditions, or structural movement.
  • Installed HanStoneTM Quartz Surface product that is removed from their original place of installation.
  • Seam Appearance.
  • Supplemental repair including, but not limited to, electrical, tile or wall surfaces, and plumbing modifications, necessary to repair HanStoneTM.
  • Product usage for commercial application(s) including, but not limited to, installation in store, office or other place of business.
  • Minor conditions such as stains or water spots

No other warranties, express or implied, are made, including merchantability or fitness for a particular purpose. Except as provided herein, Hanwha is not liable for any loss or direct, incidental, or consequential damages as a result of the inability to use HanStoneTM. This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state. Some states do not allow the exclusion or limitation of implied warranties or of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

To register, simply click ¡®Registration' button here in this section, or fill out the registration form pertaining to the product purchase and return to below address. To obtain service under this warranty, first contact the source from which you purchased HanStone Quartz Surfaces. For more information, please contact Hanwha Surfaces directly by calling or writing to below:

Hanwha Surfaces, a Division of MaxForma, Inc
11165 Knott Ave. Suite C
Cypress, CA 90630
Toll Free: 1-888-Hanwha-1 (1-888-426-9421)
Tel: 714-901-9410
Fax: 714-901-5138
info@hanwhasurfaces.com

Care & Maintenance

Introduction

The Natural Beauty of HanStone¢â Quartz Surfaces is easy to maintain. Made from the finest natural quartz, HanStone¢â is the premier surfacing material with all the beauty of nature without its drawbacks. HanStone¢â is a non-porous material that is highly stain, scratch, and heat resistant; however, it is not stain, scratch, or heat proof. Therefore, using common sense and the right care &maintenance can keep your HanStone¢â beautiful for years to come.

Routine Care & Maintenance

Simply clean HanStone¢â with soap and water on a regular basis to keep the lustrous gloss and radiant sheen. For routine cleaning, use warm water and a damp cloth with small amount of non-abrasive cleaner that does not contain bleach.

Although HanStone¢â is resistant to stain, spills should be cleaned as soon as possible. Liquid spill, fruits, vegetables, or other foods should be wiped up and cleaned with soap and water.

Preventing Damages

HanStone¢â is designed to be extremely resistant to heat and can withstand exposure to normal cooking environment for brief periods of time without being damaged. Although HanStone¢â is more resistant to heat compared to most surfacing materials in the market, all surfacing materials, including stone, can be damaged by extreme temperature changes, whether prolonged or sudden.
Trivets and hot pads should be used when placing hot skillets, pans, or other heat generating appliances on the surface.

Scratches

HanStone¢â's durable surface is designed to withstand normal use. While it is resistant to scratches, cuts, and chipping, cutting directly on HanStone¢â should be avoided. Using cutting boards and taking care not to drop or move heavy objects on the surface will help to ensure the long-lasting beauty of HanStone¢â.

Chemical

There are some chemicals that may damage HanStone¢â. Avoid exposing HanStone¢â to any strong chemicals and solvents. It is important to note some of these chemicals and solvents can be found in household items like paint removers, paint and stain strippers that contain trichlorethane or methylene chloride, nail polish removers, bleach, furniture cleaners, oil soaps, permanent markers or inks, and chemicals with high alkaline/PH levels (Oven Cleaners, Drain Openers, etc.). Avoid using cleaning products that contain oils, powders or abrasives.

Though long-term or frequent exposure must be avoided at all times, products that contain acetone or bleach may be used with short-term exposure (removing and rinsing within 5 minutes of application) to clean difficult stains or residues. Always handle such cleaning agents with care and rinse the applied
surface with water completely afterwards.

Chemicals to Avoid

The below list of chemicals should be avoided with HanStone¢â; however, the below list is not a complete list, and there may be other chemicals not listed here that may damage HanStone¢â. The effect of any chemical usage on HanStone¢â is ultimately dependent on the type of chemical, the length of exposure, and the degree of concentration.

  • Oil soaps, bluing agents, dyes, stains, paint thinner or strippers.
  • Solvents such as acetone, nail polish, lacquer thinner, or bleach (short-term exposure is acceptable for purpose of cleaning difficult stains-based on removing and rinsing applied area within 5 minutes).
  • Chlorinated solvents such as trichloroethylene or methylene chloride
  • Benzene, toluene, methyl ethyl ketone
  • Concentrated acids such as hydrocyanic acid, hydrofluoric acid, hydrochloric acid, sulfuric acid, nitric acid
  • Chemicals with high alkaline/PH levels (pH > 10)

If any of the substance listed come into contact with HanStone¢â, rinse with plenty of water and follow routine cleaning procedures immediately.

Removing Difficult Spills

For stubborn or dried spills, if routine cleaning procedures do not work, use nonabrasive cleaning pad along with common household cleaners like Formula 409¢ç Glass and Surface Cleaner* or a comparable cleaning product. If gum, nail polish, paint, or other substances are accidentally allowed to adhere to the surface, they can be removed with the use of plastic scraper or puttyknife to gently scrap off the substance and by following routine cleaning procedures.

General Precautions

HanStone¢â is made from the finest natural quartz, making it one of nature's hardest surfaces. As a result, HanStone¢â will keep its beauty for years without sealing or polishing. It is also non-porous, so it won't absorb stains or harbor harmful bacteria. However, as general precaution, maintain your HanStone¢â by using trivets and cutting boards to avoid damages caused by extreme or sudden change in temperature or impact on surface.

FAQs

Quartz vs. Granite Countertops?

Majority of the time Quartz is much more consistant in color. You do not have to seal quartz products, although we still recommend it, just like waxing your car.

How does pricing of Quartz surface compare to Granite?

Quartz surface pricing is similar to the mid to high range priced Granite making it more expensive.

What are the benefits of using Quartz surfaces?

Color is consistent.
Care free, no sealing required.
Stain resistant.

Does Quartz surfaces withstand heat?

Just like Granite, Quartz surfaces are resistant to heat. However, any natural stone can be damaged by sudden and rapid change in temperature, particularly near the edge of the surface. We always recommend the use of a hot pad or a trivet.

Are seams necessary in Quartz surfaces?

Every job is different. Depending on the slab size available in the particular quartz you are using verses the layout of your kitchen will determine if a seam is needed. Also the size of the piece being able to be transported and delivered into the home helps with that determination as well.

How thick is the Quartz surface used for countertops?

The Quartz we use is 3CM, 1 3/16", thick.

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